How to Find the Right Real Estate Agent

Okay, I understand. I will take the provided English text about finding a real estate agent for selling a home and rewrite it to be unique while keeping the language exactly the same (English).

Here are the search queries I will use to ensure I have the most up-to-date and relevant information for the UK context, specifically concerning real estate agent practices, regulations, and market statistics as of July 2025:

Once you’ve made the significant decision to sell your home, you’ll need a reliable professional to guide you through the journey. This means it’s time to find an estate agent!

Here, we will explain how to locate this crucial professional to help you manage this immensely important transaction. Not all estate agents are the same, and here’s how to identify the one who is ideal for your sale.

 

1. Gather Recommendations

 

There’s a vast number of estate agents in the market, so how do you make your selection? Feel free to ask your acquaintances for referrals, but avoid the pitfall of choosing an agent based solely on enthusiastic reviews. The classic property adage of “location, location, location” applies just as much to estate agents as it does to homes.

You require an agent who possesses a deep familiarity with your specific area, as advised by Wendy Flynn, a real estate agent in College Station, TX (equivalent to a seasoned UK estate agent). The reasoning is straightforward: if they have extensive experience in the locality, they’ll understand how to effectively market your property there.

Therefore, a more pertinent question to pose to your friends than “Do you know any estate agents?” is, “Do you know an estate agent who has successfully sold properties in my specific neighbourhood over the past few years?”

 

2. Assess Their Communication Skills

 

Once you have a list of potential candidates, send them an email or call their office, then observe their response time. This serves as your initial assessment of a critical factor: how responsive will your agent be? Ideally, they should reply to you within the same business day.

“If it takes longer than four business hours without a reasonable explanation, I would exercise caution,” says Chandler Crouch, broker for Chandler Crouch Realtors in Fort Worth, TX (a comparable position to a principal or manager in a UK estate agency). Imagine a scenario where you have multiple competing offers on your table, or if an issue arises following the home survey. You certainly wouldn’t want to be left wondering about your agent’s whereabouts or when you’ll receive an update!

 

3. Key Questions to Ask an Estate Agent

 

Your initial conversation with a prospective selling agent should be treated like any job interview: do not hesitate to ask challenging questions from the outset. A competent agent should be well-versed in their performance statistics, and any evasion regarding these figures could indicate they are concealing something. According to Crouch, you should ask the following:

  • How long have you been actively working in the industry? Aim for agents with a minimum of two years of experience, which is typically sufficient time to master the intricacies and refine their marketing and sales strategies. Experience often translates directly into financial benefits for you.
  • How many properties did you sell last year? Seek agents with a significant number of sales, ideally in double digits. “I wouldn’t consider an agent unless they had 20 or more sales a year,” Crouch suggests.
  • What percentage of your listed properties do you successfully sell? Ideally, you’re looking for an agent who consistently sells between 60% to 80% of their instructions.
  • What is the average ratio of the initial asking price to the actual sale price for your listings? While this can fluctuate depending on market conditions, you should still seek high figures. “I would set a minimum acceptable benchmark of 95% even in the most challenging market conditions,” Crouch states.

Furthermore, it’s widely known that to sell a property quickly (and achieve a good price), you need to maximise its exposure. To gauge an agent’s capability in this regard, ask these questions:

  • How will you market my home? An effective agent should utilise at least a well-designed agency website to showcase your listing, major national property portals such as Rightmove and Zoopla, and an established email subscriber list.
  • How will you leverage social media? They should employ platforms like Facebook and Instagram to promote listings, earning extra credit if they use high-quality photographs and potentially video content.
  • What offline marketing materials do you use? While much of today’s property marketing is digital, your agent should still employ proven methods such as property brochures, “For Sale” boards, and comprehensive information packs, especially for open house events or private viewings.
  • How much do you allocate to advertising? “Don’t stop inquiring until you receive a definitive monetary figure,” advises Crouch. Advertising expenditures can vary widely by region, but agents should consistently dedicate a portion of their business budget to marketing. By requesting a specific amount, you’ll ascertain if they are genuinely investing in promoting your property.

Finally, do not assume that the least expensive agent is necessarily the best choice for you. While agents operate at various fee points, and some may offer a lower commission, they should exhibit sufficient confidence in their abilities to justify their pricing, according to Crouch. Therefore, when discussing terms, he suggests asking agents if they are willing to offer a discount. If they are overly eager to reduce their fee early in the conversation, this could be a warning sign.

“Consider this: If the agent cannot even negotiate to protect their own earnings, how likely do you think they will go to bat to protect your money?” Crouch queries. “It will at least be a test of their confidence in their own services.”